32Red's forte is customer service. Seriously it cannot be faulted, many casinos should follow 32Red's lead when it comes to caring for the player. The personal touch is what 32Red is all about. From the moment you register an account with them, to the moment you hit the withdraw button.
32Red's senior management make themselves accessible to players on various player forums and also at industry gatherings. Unlike some casino operators, they believe in transparency and full details of the 32Red Senior Management Team are available on the 32Red Website.
32Red offers near instant cashouts with only a 4hour reverse withdrawal period to wait out. However your withdrawal can be flushed instantly upon request. Payments are then made back to the method you used to fund the casino account and are processed easily within 24 hours. Meaning if you use an ewallet such as neteller, you can receive your funds within the same day in some instances.
32Red are a great believer like us at Online Casino Reviewer, that you should be able to receive your money as quickly or as near as quick as the time it took you to deposit. Their ethos is quite simple, if they treat their customers as the important individuals that they are, then they are more than likely to keep 32Red as their online casino of choice. This line of thinking works and as such 32Red has received many industry awards.
32Red Casino do operate a loyalty scheme for customers and are also known to make discretionary on the house bonus payments, which furthermore do not entail any wagering requirements attached to them. We know as we have been on the receiving end of one in the past.
In closing, 32Red are a class online casino. You won't go too wrong if 32Red is the only online casino you decide to play at.